Trustpilot listing
Public review profile widely shown in search; free business account to claim and respond.
Consumer reviews · trustpilot.com
- Cost to list
- Free + paid
- Free listing, paid upgrades
- Approval
- Editorial review
- Link type
- Nofollow link
- Per BrightLocal, not our test
- Shows up in searches for
- No business types
- Across our 399 searches
- Popularity
- Tranco #354
- #24 of 1,712 directory sites
- Countries
- Worldwide
Checked Oct 20, 2026 · 5 sources
Is Trustpilot worth it?
Our reading of the measured data, not a score.
Worth it if your buyers read reviews here.
Trustpilot didn't make Google's top 10 in any of the 293 buyer searches we ran for the 73 business types it accepts. That's typical: directories of any kind held only 25% of the top-10 spots in those searches, so what Trustpilot offers is the people who browse it directly. A basic listing is free; paid options are sold on top. Profile links are reported nofollow, so list for customers, not for SEO links.
What works
- The basic listing is free
- One of the most-visited directory sites: #24 of 1,712 by Tranco
Watch out for
- Not in Google's top 10 for accountants, addiction treatment centers, agencies, and 70 other types (0 of 293 searches)
- Paid upgrades are sold on top of the free listing
- Nofollow links: list for customers, not for SEO
- Regional prices differ
Measured fit, by business group
How often Trustpilot made Google's top 10 in our US buyer searches for the types it accepts.
- Home services & trades 0/72
Not seen · 18 types
- Health & wellness 0/48
Not seen · 12 types
- Food, drink & hospitality 0/32
Not seen · 8 types
- Weddings & events 0/28
Not seen · 7 types
- Legal, finance & insurance 0/20
Not seen · 5 types
- Real estate 0/20
Not seen · 5 types
- Automotive 0/12
Not seen · 3 types
- Education & childcare 0/12
Not seen · 3 types
- Community & nonprofit 0/12
Not seen · 3 types
- Beauty & fitness 0/12
Not seen · 3 types
- Online products & creators 0/8
Not seen · 2 types
- Pets 0/8
Not seen · 2 types
Where Trustpilot shows up when people search
We ran 399 real buyer searches (Google US, desktop) for 100 business types on Oct 20, 2026 and recorded which directories made the organic top 10. Local packs and ads are not counted.
Not in the top 10 of any search we ran.
Common for niche, community and launch sites. What they offer is the audience that browses them directly, not a page that ranks for generic searches.
Accepts but didn't rank for: Agencies (0 of 4), Online stores (0 of 4), Mobile apps (0 of 4), SaaS products (0 of 5).
Local types where it didn't rank: Accountants, Addiction treatment centers, Agencies, Alternative medicine practitioners, Architects, Auto body shops, Auto repair shops, Bars and breweries, Cafes, Campgrounds, and 63 more.
"Among directories" is its position among the directories we track that appeared for that business type, by searches appeared in, then best spot. How we measure
What Trustpilot costs and who can list
As stated on Trustpilot's own pages or reported by a named source. Checked Oct 20, 2026.
- Who can list
-
- Any local business
- Agencies
- Online stores
- Mobile apps
- SaaS products
Census audience: any business, agencies, saas, ecommerce, local businesses, b2c apps · Worldwide
- Pricing
-
Free + paid options
- Free account (50 review invitations/month). Paid plans, 12-month commitment, billed annually, per domain: Starter from $99/mo (100 invitations, new small businesses up to $5M revenue), Plus from $319/mo (300 invitations, 14-day free trial), Premium from $799/mo (1,000 invitations), Enterprise contact sales.
- Approval
- Editorial review. Instant/self-serve claim: create a free Trustpilot Business account; with an email on the website's domain setup completes after activating the emailed link, otherwise verify the domain (domain email, HTML file upload, Google Search Console, meta tag, or DNS TXT record, which can take up to 72 hours to propagate). Profiles for unclaimed businesses can already exist from consumer reviews.
- Link attribute
- Nofollow link. Per BrightLocal's list, not our test.
- Requirements
- Business website/domain and ability to verify it (domain-matching email, file upload, GSC, meta tag or DNS TXT); optional further verification (proof of identity, verified Google Business Profile).
- Note
- trustpilot.com review pages return HTTP 403 (bot protection) to curl; link rel not inspected.
- Sources
-
- business.trustpilot.com/pricing
- support.trustpilot.com/hc/en-us/articles/115015561467--How-do-I-claim-my-company-profile-
- support.trustpilot.com/hc/en-us/articles/360019072354-Verify-your-domain
- support.trustpilot.com/hc/en-us/articles/4402762756114-Verify-details-about-your-business
- business.trustpilot.com
Prices and rules change; the linked pages are the authority.
How to get listed on Trustpilot
- 1
Prepare your details
Trustpilot asks for: Business website/domain and ability to verify it (domain-matching email, file upload, GSC, meta tag or DNS TXT); optional further verification (proof of identity, verified Google Business Profile).
- Company and product profile with categories
- Link to your public pricing page
- Screenshots and a short product description
- A list of customers you can ask for honest reviews
- Someone who will answer reviews, good and bad
Our standard checklist for this kind of site (software review site), not a list published by Trustpilot.
- 2
- 3
Approval: editorial review
Instant/self-serve claim: create a free Trustpilot Business account; with an email on the website's domain setup completes after activating the emailed link, otherwise verify the domain (domain email, HTML file upload, Google Search Console, meta tag, or DNS TXT record, which can take up to 72 hours to propagate). Profiles for unclaimed businesses can already exist from consumer reviews.
- 4
Check the watch-outs
4 things to know before you post.
Trustpilot alternatives
Ranked by the same evidence: Google top-10 appearances for the business types Trustpilot serves, then audience fit, then Tranco popularity.
- 1
GoodFirms
Software reviews
In Google's top 10 for 2 searches for agencies (best #5).
Free + paidTranco #25,505Nofollow link
- 2
Semrush Agency Partners
Platform partner directory
In Google's top 10 for 2 searches for agencies (best #3).
PaidTranco #2,285Nofollow link
- 3
DesignRush
Professional services
In Google's top 10 for 2 searches for agencies (best #4).
Cost unknownTranco #15,232
- 4
TechnologyAdvice
Software reviews
In Google's top 10 for 2 searches for SaaS products (best #5).
Free + paidTranco #40,487Nofollow link
- 5
Web Design Rankings
Agency directory
In Google's top 10 for 2 searches for agencies (best #6).
EditorialTranco #643,724Nofollow link
- 6
G2
Consumer reviews
In Google's top 10 for 1 search for SaaS products (best #4).
Free + paidTranco #4,030
- 7
Facebook Pages
Social profile
In Google's top 10 for 1 search for online stores (best #8).
FreeTranco #3 (host)Nofollow link
- 8
Instagram
Social profile
In Google's top 10 for 1 search for online stores (best #7).
FreeTranco #13 (host)Nofollow link
Questions about Trustpilot
Is Trustpilot worth it for getting listed?
Worth it if your buyers read reviews here. Trustpilot didn't make Google's top 10 in any of the 293 buyer searches we ran for the 73 business types it accepts. That's typical: directories of any kind held only 25% of the top-10 spots in those searches, so what Trustpilot offers is the people who browse it directly. A basic listing is free; paid options are sold on top. Profile links are reported nofollow, so list for customers, not for SEO links. This is our reading of the measured data.
How much does a Trustpilot listing cost?
Free + paid options. What we found: Free account (50 review invitations/month). Paid plans, 12-month commitment, billed annually, per domain: Starter from $99/mo (100 invitations, new small businesses up to $5M revenue), Plus from $319/mo (300 invitations, 14-day free trial), Premium from $799/mo (1,000 invitations), Enterprise contact sales.. Checked Oct 20, 2026.
Is a link from Trustpilot dofollow?
Nofollow link, according to BrightLocal's dofollow/nofollow list; we haven't tested it ourselves.
How do I get listed on Trustpilot?
Start at business.trustpilot.com/signup. Approval: editorial review (Instant/self-serve claim: create a free Trustpilot Business account; with an email on the website's domain setup completes after activating the emailed link, otherwise verify the domain (domain email, HTML file upload, Google Search Console, meta tag, or DNS TXT record, which can take up to 72 hours to propagate). Profiles for unclaimed businesses can already exist from consumer reviews.). Have your details ready first (see "How to list" above).
What are the best Trustpilot alternatives?
Ranked by the same evidence: GoodFirms, Semrush Agency Partners, and DesignRush. The full list of 8 is above, with the searches each one appeared in.
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